Dale Sergent
United KingdomPerfect day, loads of photos, Hideaki was great, very informative. We thoughly enjoyed our time, great experience.
TOUR GUIDE RESPONSE: Dear Dale-san, Thank you very much for your review. Yes. It was really a perfect day. We could see a full view of Mt. Fuji with blue sky. I also enjoyed chatting with you and your wife. Best Regards, Hideaki M.
Cathy Hill
United StatesGreat trip! Hideaki was very personable and went out of his way to make sure we had a good time. He's very knowledgeable and interesting to talk with.
TOUR GUIDE RESPONSE: Cathy-san, Thank you very much for your review. I was very glad that we could see Mt. Fuji in spite of cloudy weather. Have a good trip in Japan!! Best Regards, Hideaki M.
William S.
United StatesDue to our illness, we cancelled this tour. Hideaki our tour guide from the previous day continued to show us more of the sights of Tokyo. The Olympic Stadium, The Government Observatory, The Imperial Palace and the highlight, the Sumo wrestlers' stable where we had lunch at the restaurant and was also able to see many famous Sumo wrestlers as they entered for their competition. Hideaki is kind, caring...always making sure we were comfortable at all the many sights we were visiting.. all by subway!!!!
TOUR GUIDE RESPONSE: William-san. Thank you very much. I think you enjoyed listening piano so much at the Tokyo Metropolitan Government Building. At the Sumo stadium, it might be I who was so excited seeing famous Sumo wrestlers. Thank you again. Hideaki M.
Wesley Reed
United StatesI am submitting this rating very late for the tour I took, but it is only because I did not log into my account for some time. Hideaki was an excellent guide to the Mt. Fuji experience. We ate a traditional meal for lunch, and I thoroughly enjoyed myself. The views were stunning, and along the way Hideaki gave me great information on what I was seeing. Book Hideaki for this Tour.
TOUR GUIDE RESPONSE: Welsey-san, Thank you very much for your rating. I’m very glad to know that you enjoyed the tour. Hope you stay safe and healthy. Hideaki M.
Kai Leung
United StatesWe used Hideaki for 2 days; one for the Exciting Tokyo One Day Private Tour and one for the Exciting Mt. Fuji One Day Private Tour from Tokyo. Both tours were excellent. Hideaki is a great tour guide, very knowledgeable and thoughtful. He customized the itinerary based on our interest and what we wanted to do and see. We had some best local food for lunch and had the best fresh baked Melon pan. He also help us buy the Shinkansen (bullet train) tickets to Kyoto. I highly recommend Hideaki.
TOUR GUIDE RESPONSE: Kai-san, Thank you very much for your review. I’m very glad to hear that you enjoyed the Tokyo and Mt. Fuji tour. I also had a good time talking with you and your family. Especially, we were very lucky that day because we could see a beautiful full-view of Mt. Fuji. Thank you again. Hideaki M.
William Lokey
United StatesTOUR GUIDE RESPONSE: William-san, Thank you very much for your review. I hope you enjoyed the Mt. Fuji tour. As all of you are so friendly, I also had a pleasant time. I’m so relieved that we could see a full view of Mt. Fuji at three viewing spots, even though weather forecast said cloudy. Have a good voyage to USA!! Thank you again. Hideaki M.
Howard Kent-Webster
United KingdomHad a fabulous time touring around the Mount Fuji view points. Arrived by bullet train from Tokyo - really special. Our guide Hideaki (Mura) had organised a very comfortable car for us to travel in, and our driver was superb managing to avoid all the traffic jams on the busiest day of golden week. Had delicious sushi for lunch. Excellent day out - highly recommended.
TOUR GUIDE RESPONSE: Howard-san. Thank you very much for your review. I also had a good time chatting with you, your wife and friends. Honestly speaking, I’m relieved that we could get on the booked bullet train. Yes. Our driver was excellent to avoid all the traffic jams on the busiest day of Golden Week. Thank you again. Hideaki M.
Au Nee (Betty) C.
MalaysiaTOUR GUIDE RESPONSE: Betty-san, Thank you very much for your review. I hope you had a good trip in Japan. It was a lucky and unlucky day. Even though weather forecast said it was fine, it was a heavy fog in the morning. But, finally, we could see Mt. Fuji floating on the clouds. Thank you again. Hideaki M.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Chris Murthy
United StatesMr. Hideaki became our good friend, excellent tour guide and tour scheduler, very professional being an engineer. He gave us detail YouTube list of things to do in Tokyo and Mt Fuji area even before our arrival to Japan. He kept good communication with us through e-mail. He has lived in USA for two years and so his speaking English was excellent and He took us to important places near Mt Fuji area and arranged bus tickets. I highly recommend Mr. Hideaki for family or group.
TOUR GUIDE RESPONSE: Chris-san. Thank you very much for your review. I hope you enjoyed the Mt. Fuji tour. I also had a good time chatting with you and your daughters. It was a perfect day. Even though a weather forecast said cloudy, it was very fine and we could enjoy the perfect combination of full-view Mt. Fuji, full-bloom cherry blossoms and five-story pagoda. Thank you again. Hideaki M.
Glenn Laigo
PhilippinesTOUR GUIDE RESPONSE: Glenn-san, Thank you very much for your review. We were so lucky that we could see very beautiful Mt. Fuji. I also had a good time with you and your friends. Honestly speaking, I was a little bit surprised that you took so many photos. Thank you again. Hideaki M.